Coveo HIPAA experienced a minor incident on August 12, 2025 affecting Indexing Pipeline - Crawling, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Pipeline - Crawling
Update timeline
- identified Aug 12, 2025, 04:08 PM UTC
We've noticed an increase in the time it takes to process crawling and security provider jobs. Your content may not be up to date. Our team is working on deploying a fix and will post regular updates until resolved. If you need help or to get in touch with us, please visit our Help Portal
- resolved Aug 12, 2025, 05:19 PM UTC
A fix has been implemented and this incident has been resolved.