Coveo HIPAA incident

[US] ML Model Building Issue

Minor Resolved View vendor source →
Started
Apr 29, 2026, 03:03 PM UTC
Resolved
Apr 29, 2026, 09:31 PM UTC
Duration
6h 28m
Detected by Pingoru
Apr 29, 2026, 03:03 PM UTC

Affected components

Coveo ML - Models Generator

Update timeline

  1. identified Apr 29, 2026, 03:03 PM UTC

    We've identified an issue delaying ML model builds in the US region. Existing models refresh may fall behind schedule. Our team is investigating and will post regular updates until solved. ML Serving remains unaffected. If you need help or to get in touch with us, please visit our Help Portal

  2. monitoring Apr 29, 2026, 04:31 PM UTC

    A fix has been implemented and we will continue monitoring the results. Thank you for your patience.

  3. resolved Apr 29, 2026, 09:31 PM UTC

    This incident has been resolved.

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