Coveo HIPAA experienced a minor incident on April 29, 2026 affecting Coveo ML - Models Generator, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Coveo ML - Models Generator
Update timeline
- identified Apr 29, 2026, 03:03 PM UTC
We've identified an issue delaying ML model builds in the US region. Existing models refresh may fall behind schedule. Our team is investigating and will post regular updates until solved. ML Serving remains unaffected. If you need help or to get in touch with us, please visit our Help Portal
- monitoring Apr 29, 2026, 04:31 PM UTC
A fix has been implemented and we will continue monitoring the results. Thank you for your patience.
- resolved Apr 29, 2026, 09:31 PM UTC
This incident has been resolved.