Resolved after 4 hours 16 minutes, on February 6, 2026.
The issue has been fixed. We are monitoring the situation closely to ensure a full recovery.
Update timeline
- investigating Feb 06, 2026, 10:26 PM UTC
We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions. If you need help or to get in touch with us, please visit our Help Portal
- identified Feb 06, 2026, 10:47 PM UTC
The cause has been identified and mitigation is in progress. We will provide an update once the situation is fully resolved.
- monitoring Feb 07, 2026, 01:00 AM UTC
The issue has been fixed. We are monitoring the situation closely to ensure a full recovery.
- resolved Feb 07, 2026, 02:42 AM UTC
This incident has been resolved.
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