Coveo HIPAA incident
Intermittent connections issues to Salesforce Sandboxes Orgs
Resolved after 1 day, affecting Indexing Pipeline - Source Service, on May 11, 2021.
We have noticed intermittent connection errors to Salesforce sandbox organizations for about 24 hours. This intermittently affects "Log in with Salesforce" in our administration console as well as sources editions and indexing operations on Salesforce Sandbox organizations. This doesn't affect their Production orgs. Nothing yet appears on their Status page. This problem is beyond our control, and we invite you to contact Salesforce support if needed. To get in touch with us, please visit our Help Portal
Affected components
Update timeline
- resolved May 11, 2021, 06:10 PM UTC
We have noticed intermittent connection errors to Salesforce sandbox organizations for about 24 hours. This intermittently affects "Log in with Salesforce" in our administration console as well as sources editions and indexing operations on Salesforce Sandbox organizations. This doesn't affect their Production orgs. Nothing yet appears on their Status page. This problem is beyond our control, and we invite you to contact Salesforce support if needed. To get in touch with us, please visit our Help Portal
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