Coveo HIPAA incident

Short Authentication and Search Issues

Resolved after 46 minutes, on September 7, 2021.

resolved Sep 07, 2021, 06:48 PM UTC

This incident has been resolved. All services have been operating normally since the last update.

Started
Sep 07, 2021, 06:01 PM UTC
Resolved
Sep 07, 2021, 06:48 PM UTC
Duration
46m
Detected by Pingoru
Sep 07, 2021, 06:01 PM UTC

Update timeline

  1. monitoring Sep 07, 2021, 06:01 PM UTC

    We have identified a short-lived issue impacting Search and Authentication services in our Hipaa Cloud from 13:53 to 13:56 EST. We are monitoring the situation and will perform further investigation.

  2. resolved Sep 07, 2021, 06:48 PM UTC

    This incident has been resolved. All services have been operating normally since the last update.

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