Coveo HIPAA incident

Search Pages Service issue

Resolved after 45 minutes, affecting Search - Hosted Search Pages, on October 7, 2021.

resolved Oct 07, 2021, 06:52 PM UTC

The service is still fully operational since the last update. Please report any issues through our Help Portal.

Started
Oct 07, 2021, 06:07 PM UTC
Resolved
Oct 07, 2021, 06:52 PM UTC
Duration
45m
Detected by Pingoru
Oct 07, 2021, 06:07 PM UTC

Affected components

Search - Hosted Search Pages

Update timeline

  1. identified Oct 07, 2021, 06:07 PM UTC

    We’ve identified an issue affecting our Search Pages service, preventing search pages edition. Queries are not impacted. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal

  2. monitoring Oct 07, 2021, 06:20 PM UTC

    Thanks for your continued patience. The issue has been fixed and we are actively monitoring this service.

  3. resolved Oct 07, 2021, 06:52 PM UTC

    The service is still fully operational since the last update. Please report any issues through our Help Portal.

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