Resolved after 1 hour 32 minutes, affecting Search - Hosted Search Pages and Platform - Administration Console, on April 12, 2022.
The issue has been fixed and performance is back to normal. Please report any issues through our Help Portal.
Affected components
Update timeline
- investigating Apr 12, 2022, 03:50 PM UTC
We detected an issue causing an increased number of cache misses, thus leading to higher latency, on our Content Delivery Network for static.cloud.coveo.com. Customers will experience increased latency when accessing various Coveo web content. The actual queries aren't impacted, however. We are in communication with our Cloud Infrastructure Provider to mitigate or resolve the issue.
- resolved Apr 12, 2022, 05:23 PM UTC
The issue has been fixed and performance is back to normal. Please report any issues through our Help Portal.
Your product runs on more than Coveo HIPAA
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services