Resolved after 5 hours 44 minutes, on April 29, 2022.
The service is still fully operational since the last update. Please report any issues through our Help Portal.
Update timeline
- identified Apr 29, 2022, 01:44 PM UTC
We've identified an issue affecting the Crawling Module, following a recent deployment. Impacted customers will see their Crawling Module sources stop processing documents after the update to version 1.53.16. We are working on a fix which we plan to release today. If you need help or to get in touch with us, please visit our Help Portal
- monitoring Apr 29, 2022, 05:59 PM UTC
The fixed version has been deployed. Customers can either update manually or wait for the automatic update.
- resolved Apr 29, 2022, 07:29 PM UTC
The service is still fully operational since the last update. Please report any issues through our Help Portal.
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