Resolved after 33 minutes, affecting Catalogs and Pricing, on April 5, 2025.
Our monitoring has confirmed that the catalog service has returned to business as usual. Thank you for your patience while we worked to resolve this disruption.
Affected components
Update timeline
- investigating Apr 05, 2025, 06:25 PM UTC
We are currently investigating an issue with our catalog service, which is causing slowness in navigation and product creation. Our teams are investigating and will continue to provide updates as we have more details.
- identified Apr 05, 2025, 06:30 PM UTC
We have moved the impacted service to a new data center and are monitoring performance. We will continue to provide additional updates as services return to normal.
- identified Apr 05, 2025, 06:35 PM UTC
We are continuing to see intermittent errors in catalog after failing over data centers and are taking additional action to mitigate the derogated performance.
- monitoring Apr 05, 2025, 06:51 PM UTC
We are continuing to see improved performance and we will continue to monitor the service as we return to business as usual.
- resolved Apr 05, 2025, 06:59 PM UTC
Our monitoring has confirmed that the catalog service has returned to business as usual. Thank you for your patience while we worked to resolve this disruption.
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