Resolved after 19 minutes, affecting Sales and Orders, on June 4, 2025.
We have identified the issue with the service preventing some orders from processing and have applied a fix. Any failed orders are being processed and will post to the HUB momentarily. Thank you for your patience. -Cova Support Team
Affected components
Update timeline
- identified Jun 04, 2025, 02:10 PM UTC
We have identified an issue were there is a delay in some invoices from the POS processing to the cloud for HUB reporting. Our teams are investigating and we will provide updates as we have an estimate when the backlog of sales will be processed. The POS and front end services have no impact and all delayed orders will be processed once services have normalized.
- resolved Jun 04, 2025, 02:30 PM UTC
We have identified the issue with the service preventing some orders from processing and have applied a fix. Any failed orders are being processed and will post to the HUB momentarily. Thank you for your patience. -Cova Support Team
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