CourseArc incident

Slow load times

Resolved after 24 minutes, affecting Application, on September 9, 2024.

monitoring Sep 09, 2024, 03:31 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 09, 2024, 03:15 PM UTC
Resolved
Sep 09, 2024, 03:40 PM UTC
Duration
24m
Detected by Pingoru
Sep 09, 2024, 03:15 PM UTC

Affected components

Application

Update timeline

  1. investigating Sep 09, 2024, 03:15 PM UTC

    We are seeing slower than normal load times for some users. We are currently investigating.

  2. identified Sep 09, 2024, 03:31 PM UTC

    We have identified and fixed a bottleneck and we are seeing much improved load times now. We are continuing to monitor.

  3. monitoring Sep 09, 2024, 03:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2024, 03:40 PM UTC

    This incident has been resolved.

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