CourseArc incident

504 errors for some users

Minor Resolved View vendor source →

CourseArc experienced a minor incident on October 10, 2026 affecting Application, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 03:45 AM UTC
Resolved
Oct 10, 2026, 07:31 AM UTC
Duration
3h 45m
Detected by Pingoru
Oct 10, 2026, 03:45 AM UTC

Affected components

Application

Update timeline

  1. investigating Oct 10, 2026, 03:45 AM UTC

    Some students are reporting issues accessing content and we are looking into it.

  2. identified Oct 10, 2026, 03:51 AM UTC

    Our systems are currently scaling up and should be fully functional in the next 10-20 minutes.

  3. investigating Oct 10, 2026, 04:48 AM UTC

    We are still investigating this incident.

  4. investigating Oct 10, 2026, 06:25 AM UTC

    Load times have improved but are not yet as fast as expected. We are contuing to troubleshoot and monitor.

  5. monitoring Oct 10, 2026, 07:02 AM UTC

    Our systems are stable and we are continuing to monitor closely.

  6. resolved Oct 10, 2026, 07:31 AM UTC

    This incident has been resolved.