Resolved after 4 hours 41 minutes, affecting 🏦 Banking (04-36-15 sort code) (💳 Card payments) and 🏦 Banking (23-69-72 sort code) (💳 Card payments), on October 6, 2026.
This incident has now been resolved. 💬 Need help? If you have any further questions, please reach out to our Support team directly through your app or email us at [email protected] "[email protected]": mailto:[email protected].
Affected components
Update timeline
- investigating Oct 06, 2026, 01:12 PM UTC
We've been notified of technical difficulties that are impacting the processing of online card transactions that require further online verification 💳. Our provider is currently working on identifying the root cause and resolving the issue swiftly. ⚠️ How this affects you Online card transactions that require further verification may be timing out, not completing or showing an error. Please don't re-attempt the transaction until the issue has been resolved. 💬 Need help? If you have any questions, please reach out to our Support team directly through your app or email us at [[email protected]](mailto:[email protected]).
- investigating Oct 06, 2026, 01:12 PM UTC
We've been notified of technical difficulties that are impacting the processing of online card transactions that require further online verification 💳. Our provider is currently working on identifying the root cause and resolving the issue swiftly. ⚠️ How this affects you Online card transactions that require further verification may be timing out, not completing or showing an error. Please don't re-attempt the transaction until the issue has been resolved. 💬 Need help? If you have any questions, please reach out to our Support team directly through your app or email us at [email protected]: mailto:[email protected].
- monitoring Oct 06, 2026, 04:15 PM UTC
Our providers are reporting that the service has been restored and is functioning as expected. You can now attempt to make any card transactions which were previously unsuccessful 💳 We will continue to monitor the situation alongside our provider.
- monitoring Oct 06, 2026, 04:15 PM UTC
Our providers are reporting that the service has been restored and is functioning as expected. You can now attempt to make any card transactions which were previously unsuccessful 💳 We will continue to monitor the situation alongside our provider.
- resolved Oct 06, 2026, 05:53 PM UTC
This incident has now been resolved. 💬 Need help? If you have any further questions, please reach out to our Support team directly through your app or email us at [[email protected]](mailto:[email protected] "[email protected]").
- resolved Oct 06, 2026, 05:53 PM UTC
This incident has now been resolved. 💬 Need help? If you have any further questions, please reach out to our Support team directly through your app or email us at [email protected] "[email protected]": mailto:[email protected].
- resolved Oct 06, 2026, 05:53 PM UTC
This incident has now been resolved. 💬 Need help? If you have any further questions, please reach out to our Support team directly through your app or email us at [email protected] "[email protected]": mailto:[email protected].
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