Cornerstone incident
Major Issue - Internal Server Error on SSO Login Page - EU and UK Region
Ongoing since 02:35 PM UTC, affecting Response Time and Response Time and 1 more.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Nov 06, 2026, 02:35 PM UTC
The EU(FRA) and UK swimlane customers may experience an Internal Server Error (HTTP 500) when users try to login with SSO. The issue is limited to the customers with the GSSO setup. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
- monitoring Nov 06, 2026, 03:21 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 06, 2026, 04:23 PM UTC
We are continuing to monitor for any further issues.
Your product runs on more than Cornerstone
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services