Ongoing since 01:24 AM UTC, affecting Response Time and Message Queuing.
Latency has subsided now. We are monitoring to ensure all services are back to normal.
Affected components
Update timeline
- investigating Oct 30, 2026, 01:24 AM UTC
JP SL1 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing or LAT processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
- investigating Oct 30, 2026, 01:40 AM UTC
After further review, the issue is not about queue processing, but system latency. Apologies for the confusion. The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
- monitoring Oct 30, 2026, 01:56 AM UTC
Latency has subsided now. We are monitoring to ensure all services are back to normal.
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