Copper Outage History

Copper is up right now

Copper had 9 outages in the last 2 years totaling 229h 43m of downtime — averaging 0.4 incidents per month.

There were 9 Copper outages since July 18, 2025 totaling 229h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.copper.com

Minor June 9, 2026

We are investigating an issue with the Google Sheets Add-on resulting in difficulty Importing Data

Detected by Pingoru
Jun 09, 2026, 03:45 PM UTC
Resolved
Jun 15, 2026, 08:11 PM UTC
Duration
6d 4h
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationHelp CenterWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 5 updates
  1. identified Jun 09, 2026, 03:45 PM UTC

    We are aware some users are having difficulty logging in to the Copper Chrome Extensions. We've identified the issue and we are working on the solution.

  2. identified Jun 09, 2026, 09:17 PM UTC

    We have identified a recent Google Security update is preventing some users from accepting Google Permissions. We are actively working with Google to implement the resolution. This may temporarily affect access to the Chrome Extension, Google Sheets Add-on, and Google Mail syncing to Copper. Affected users can access Copper directly at app.copper.com

  3. identified Jun 11, 2026, 05:47 PM UTC

    June 11 - 1:40PM ET ✅ Google Sheets Add-on - The issue blocking some users from accessing the Google Sheets add-on has been resolved. Affected users should now be able to accept permissions and Import Data as normal. ⚠️ Chrome Extensions & Google Sync - We are working directly with Google to remove the unexpected security block error some users receive when connecting to Google. Google has informed us this issue has been escalated and they are in the process of validating our submission to resolve this as soon as possible.

  4. monitoring Jun 14, 2026, 05:02 AM UTC

    Google has resolved the unverified issue causing some users to have trouble accessing accepting Google Permissions and accessing the Chrome Extension. We are investigating a persisting issue with the Copper Google Sheets Add-on resulting in some users unable to Import Data.

  5. resolved Jun 15, 2026, 08:11 PM UTC

    All issues are now resolved and all components are operational.

Read the full incident report →

Minor June 8, 2026

Google Sheets add-on unavailable for some users

Detected by Pingoru
Jun 08, 2026, 02:15 PM UTC
Resolved
Jun 09, 2026, 09:25 PM UTC
Duration
1d 7h
Affected: Integrations
Timeline · 3 updates
  1. investigating Jun 08, 2026, 02:15 PM UTC

    The Import Data option in the Google Sheets add-on is not available for some users. We are currently investigating the issue.

  2. monitoring Jun 08, 2026, 03:12 PM UTC

    We have updated the Google Sheets add-on to resolve the issue. We are currently monitoring the results.

  3. identified Jun 09, 2026, 09:06 PM UTC

    We are aware of a recent Google Security changes that is blocking some users from access the Copper Google Sheets add-on. We are actively working on the solution.

Read the full incident report →

Critical February 25, 2026

Form Builder, Linked Pages, and some Integrations failing to operate as expected.

Detected by Pingoru
Feb 25, 2026, 09:27 PM UTC
Resolved
Feb 25, 2026, 11:08 PM UTC
Duration
1h 40m
Affected: IntegrationsForms BuilderForms Submission
Timeline · 5 updates
  1. investigating Feb 25, 2026, 09:27 PM UTC

    We are currently investigating an issue with Forms, Linked Pages, and some Integrations.

  2. investigating Feb 25, 2026, 09:34 PM UTC

    We are currently investigating an issue with Forms, Linked Pages and some Integrations failing to operate as expected. We are prioritizing this issue to restore expected operation to these features.

  3. identified Feb 25, 2026, 10:12 PM UTC

    We have identified the issue resulting in Forms, Linked Pages and some Integrations to fail to operate as expected.

  4. identified Feb 25, 2026, 10:24 PM UTC

    We have identified the issue resulting in Form Builder, Linked Pages and some Integrations to fail to operate as expected. We are preparing the update and expect the issue to be resolved within a few hours. Thank you for your patience.

  5. resolved Feb 25, 2026, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2026

Custom Report data is delayed

Detected by Pingoru
Feb 19, 2026, 12:28 AM UTC
Resolved
Feb 19, 2026, 02:53 PM UTC
Duration
14h 25m
Affected: Custom Reports Builder
Timeline · 2 updates
  1. investigating Feb 19, 2026, 12:28 AM UTC

    We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Tuesday, February 17, and remains accessible at this time.

  2. resolved Feb 19, 2026, 02:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Some users are experiencing issues loading the app

Detected by Pingoru
Feb 03, 2026, 06:58 PM UTC
Resolved
Feb 03, 2026, 07:22 PM UTC
Duration
24m
Affected: Marketing ToolsReportingCustom Reports BuilderSearch IndexIntegrationsWorkflow AutomationForms Builder
Timeline · 2 updates
  1. investigating Feb 03, 2026, 06:58 PM UTC

    Users who are impacted may access Copper through the Chrome Extension or Mobile App. We are investigating loading issue related to the Web App (app.copper.com) and will provide status updates.

  2. resolved Feb 03, 2026, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025

Copper App not reachable for some customers

Detected by Pingoru
Oct 28, 2025, 06:15 PM UTC
Resolved
Oct 29, 2025, 01:19 PM UTC
Duration
19h 3m
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationHelp CenterWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 4 updates
  1. investigating Oct 28, 2025, 06:15 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 28, 2025, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 28, 2025, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 29, 2025, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025

www.copper.com Issues

Detected by Pingoru
Oct 28, 2025, 02:27 PM UTC
Resolved
Oct 28, 2025, 03:03 PM UTC
Duration
36m
Affected: Help Center
Timeline · 2 updates
  1. investigating Oct 28, 2025, 02:27 PM UTC

    Some customers are not able to get to www.copper.com at the moment. We are investigating the issue. Please note that Copper Application is working fine.

  2. resolved Oct 28, 2025, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Amazon AWS Incident Impacting Copper

Detected by Pingoru
Oct 20, 2025, 01:35 PM UTC
Resolved
Oct 21, 2025, 01:35 AM UTC
Duration
12h
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationHelp CenterWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 5 updates
  1. investigating Oct 20, 2025, 01:35 PM UTC

    Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services. You can see the AWS services status here: https://health.aws.amazon.com/health/status.

  2. investigating Oct 20, 2025, 03:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 08:09 PM UTC

    AWS continues to have issues with several services.

  4. investigating Oct 20, 2025, 09:43 PM UTC

    AWS continues to have issues with several services.

  5. resolved Oct 21, 2025, 01:35 AM UTC

    AWS has resolved the issue.

Read the full incident report →

Critical July 18, 2025

Authentication Issues

Detected by Pingoru
Jul 18, 2025, 03:25 PM UTC
Resolved
Jul 18, 2025, 05:22 PM UTC
Duration
1h 57m
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 3 updates
  1. investigating Jul 18, 2025, 03:25 PM UTC

    Customers are having issues authenticating with Google.

  2. monitoring Jul 18, 2025, 04:34 PM UTC

    Google has mitigated the issue for all affected users.

  3. resolved Jul 18, 2025, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →