Conviva incident

Real-Time and Historical Data Delay

Minor Resolved View vendor source →
Started
Apr 23, 2026, 11:57 AM UTC
Resolved
Apr 23, 2026, 12:50 PM UTC
Duration
52m
Detected by Pingoru
Apr 23, 2026, 11:57 AM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating Apr 23, 2026, 11:55 AM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  2. investigating Apr 23, 2026, 11:56 AM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  3. investigating Apr 23, 2026, 11:57 AM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  4. investigating Apr 23, 2026, 12:12 PM UTC

    We are continuing to investigate this issue.

  5. resolved Apr 23, 2026, 12:50 PM UTC

    This incident has been resolved

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