Conviva experienced a minor incident on November 13, 2025 affecting Real-Time and Historical, lasting 4h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Real-TimeHistorical
Update timeline
- investigating Nov 13, 2025, 02:54 AM UTC
We are aware of the data gaps in DPI for historical data and would like to inform you that the team is actively working on this. We appreciate your patience as we work to resolve this and will keep you updated once we have feedback.
- identified Nov 13, 2025, 03:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 13, 2025, 07:10 AM UTC
This incident has been resolved.