Conviva incident

Historical

Minor Resolved View vendor source →
Started
Apr 14, 2026, 02:54 AM UTC
Resolved
Apr 14, 2026, 02:54 AM UTC
Duration
Detected by Pingoru
Apr 14, 2026, 02:54 AM UTC

Affected components

Historical

Update timeline

  1. investigating Apr 14, 2026, 02:50 AM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  2. investigating Apr 14, 2026, 02:53 AM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  3. investigating Apr 14, 2026, 02:54 AM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  4. resolved Apr 14, 2026, 02:54 AM UTC

    VSI historical data is stable and operational. We are gathering details on data recovery for the impacted period from April 14 ~ 2:20 UTC to 2:47 UTC. We will continue monitoring the systems.

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