ControlUp incident

Desktop and Apps tenant unavailable

Major Resolved View vendor source →

ControlUp experienced a major incident on September 22, 2025 affecting US Region and EMEA Region and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 08:12 AM UTC
Resolved
Sep 22, 2025, 11:49 AM UTC
Duration
3h 36m
Detected by Pingoru
Sep 22, 2025, 08:12 AM UTC

Affected components

US RegionEMEA RegionAPAC Region

Update timeline

  1. investigating Sep 22, 2025, 08:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 22, 2025, 09:00 AM UTC

    A fix has been implemented, and we are monitoring the resources.

  3. resolved Sep 22, 2025, 11:49 AM UTC

    This incident has been resolved. We will continue to monitor for any further issues.