Contentful incident

Issues with advanced caching on Content Delivery API

Major Resolved View vendor source →

Contentful experienced a major incident on October 1, 2026 affecting Content Delivery API and Content Delivery API, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 09:27 AM UTC
Resolved
Oct 02, 2026, 09:43 AM UTC
Duration
1d
Detected by Pingoru
Oct 01, 2026, 09:27 AM UTC

Affected components

Content Delivery APIContent Delivery API

Update timeline

  1. identified Oct 01, 2026, 09:27 AM UTC

    We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.

  2. identified Oct 01, 2026, 11:29 AM UTC

    The issue has been resolved for most customers. We continue to work on a resolution for everyone.

  3. monitoring Oct 02, 2026, 08:43 AM UTC

    The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.

  4. resolved Oct 02, 2026, 09:43 AM UTC

    This issue has been resolved.