Contentful incident

Issues with the Contentful Web App

Major Resolved View vendor source →

Contentful experienced a major incident on November 14, 2025 affecting Web App, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 09:14 AM UTC
Resolved
Nov 14, 2025, 10:09 AM UTC
Duration
55m
Detected by Pingoru
Nov 14, 2025, 09:14 AM UTC

Affected components

Web App

Update timeline

  1. investigating Nov 14, 2025, 09:14 AM UTC

    Our Web App is currently operating in degraded mode, we are investigating the issue.

  2. investigating Nov 14, 2025, 09:22 AM UTC

    We have identified the cause of the issue (related to a release) and have released a fix. The Contentful WebApp is operational again. Note that users may need to refresh to WebApp to clear any errors.

  3. monitoring Nov 14, 2025, 09:24 AM UTC

    We are continuing to monitor the situation.

  4. resolved Nov 14, 2025, 10:09 AM UTC

    This issue has been resolved