Contentful incident

Issues with Asset uploads from the Contentful WebApp

Minor Resolved View vendor source →

Contentful experienced a minor incident on January 14, 2026 affecting Web App, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 04:56 PM UTC
Resolved
Jan 14, 2026, 06:03 PM UTC
Duration
1h 6m
Detected by Pingoru
Jan 14, 2026, 04:56 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jan 14, 2026, 04:56 PM UTC

    We are currently investigating an issue where customers are unable to upload assets in the Contentful WebApp.

  2. monitoring Jan 14, 2026, 05:02 PM UTC

    We have deployed a fix which has resolved the issue with Asset uploads in the WebApp. Customers may need to refresh their page if the file uploads are still not working.

  3. monitoring Jan 14, 2026, 05:06 PM UTC

    This issue has been resolved.

  4. resolved Jan 14, 2026, 06:03 PM UTC

    Issue resolved. Customers can now upload assets through the web app as usual.