Contentful incident

Issues with Assets processing in the entry editor.

Minor Resolved View vendor source →

Contentful experienced a minor incident on January 16, 2026 affecting Web App and Web App, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 01:14 PM UTC
Resolved
Jan 16, 2026, 02:34 PM UTC
Duration
1h 19m
Detected by Pingoru
Jan 16, 2026, 01:14 PM UTC

Affected components

Web AppWeb App

Update timeline

  1. investigating Jan 16, 2026, 01:14 PM UTC

    We're investigating an issue reported by customers that while uploading assets it stays in processing until the page is refreshed.

  2. monitoring Jan 16, 2026, 02:03 PM UTC

    The issue causing assets to be stuck in processing state has been addressed, we are monitoring the fix.

  3. resolved Jan 16, 2026, 02:34 PM UTC

    The problem with assets being stuck in processing has been addressed all back to operational