Contentful incident

Cache not invalidating

Minor Resolved View vendor source →
Started
Feb 06, 2026, 11:03 AM UTC
Resolved
Feb 06, 2026, 05:19 PM UTC
Duration
6h 15m
Detected by Pingoru
Feb 06, 2026, 11:03 AM UTC

Affected components

Content Management APIContent Delivery APIGraphQL Content API

Update timeline

  1. investigating Feb 06, 2026, 11:03 AM UTC

    We are investigating an issue where cache purges are not being processed (which may result in customers seeing stale data).

  2. identified Feb 06, 2026, 11:35 AM UTC

    We have identified the cause of the issue and are working on a fix

  3. identified Feb 06, 2026, 02:09 PM UTC

    We are still working to mitigate the issue and expect to have a fix in place within the next 30 minutes

  4. monitoring Feb 06, 2026, 02:25 PM UTC

    We have deployed a fix which has resolved the issue. We will continue to monitor.

  5. monitoring Feb 06, 2026, 04:46 PM UTC

    We think the impact from the issue is over.

  6. resolved Feb 06, 2026, 05:19 PM UTC

    The issue is now resolved.

Looking to track Contentful downtime and outages?

Pingoru polls Contentful's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Contentful reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Contentful alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Contentful for free

5 free monitors · No credit card required