Contentful incident

Issues with asset uploads

Minor Resolved View vendor source →
Started
Feb 09, 2026, 12:31 PM UTC
Resolved
Feb 09, 2026, 08:54 PM UTC
Duration
8h 22m
Detected by Pingoru
Feb 09, 2026, 12:31 PM UTC

Affected components

Web AppWeb AppWebsite

Update timeline

  1. investigating Feb 09, 2026, 12:31 PM UTC

    Customers are experiencing issues with uploading assets, specifically SVGs. We are investigating.

  2. identified Feb 09, 2026, 12:48 PM UTC

    Uploads of XML-like file types, e.g. SVG, are failing. We are working on a resolution.

  3. identified Feb 09, 2026, 01:20 PM UTC

    We have enabled a simpler fallback uploader that provides less functionality while we investigate the issue (XML-like file types, e.g. SVG, are working again though). Customers will need to reload the Contentful WebApp to use the fallback uploader.

  4. monitoring Feb 09, 2026, 08:21 PM UTC

    We were able to mitigate the issue and have re-enabled the regular file uploader.

  5. resolved Feb 09, 2026, 08:54 PM UTC

    This issue has been resolved.

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