Contentful experienced a minor incident on February 9, 2026 affecting Web App and Web App and 1 more component, lasting 8h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppWeb AppWebsite
Update timeline
- investigating Feb 09, 2026, 12:31 PM UTC
Customers are experiencing issues with uploading assets, specifically SVGs. We are investigating.
- identified Feb 09, 2026, 12:48 PM UTC
Uploads of XML-like file types, e.g. SVG, are failing. We are working on a resolution.
- identified Feb 09, 2026, 01:20 PM UTC
We have enabled a simpler fallback uploader that provides less functionality while we investigate the issue (XML-like file types, e.g. SVG, are working again though). Customers will need to reload the Contentful WebApp to use the fallback uploader.
- monitoring Feb 09, 2026, 08:21 PM UTC
We were able to mitigate the issue and have re-enabled the regular file uploader.
- resolved Feb 09, 2026, 08:54 PM UTC
This issue has been resolved.