Contentful incident

Customers unable to access Organisation settings

Minor Resolved View vendor source →

Contentful experienced a minor incident on March 31, 2026 affecting Web App, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 02:58 PM UTC
Resolved
Mar 31, 2026, 03:03 PM UTC
Duration
5m
Detected by Pingoru
Mar 31, 2026, 02:58 PM UTC

Affected components

Web App

Update timeline

  1. monitoring Mar 31, 2026, 02:58 PM UTC

    We have identified an issue where customers see an error when trying to access organisation settings in the Contentful WebApp. We have already applied a fix and are verifying the results.

  2. resolved Mar 31, 2026, 03:03 PM UTC

    We have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.