Contentful incident

Customer's content not surfacing in the Contentful web app

Major Resolved View vendor source →

Contentful experienced a major incident on April 13, 2026 affecting Web App and Web App, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 01:02 PM UTC
Resolved
Apr 13, 2026, 02:03 PM UTC
Duration
1h 1m
Detected by Pingoru
Apr 13, 2026, 01:02 PM UTC

Affected components

Web AppWeb App

Update timeline

  1. investigating Apr 13, 2026, 01:02 PM UTC

    Some customers are reporting spaces not being shown in the Contentful web app. We are investigating.

  2. monitoring Apr 13, 2026, 01:33 PM UTC

    Customers are reporting spaces are accessible in the web app again. We are monitoring the situation.

  3. resolved Apr 13, 2026, 02:03 PM UTC

    The issue has been resolved.