Resolved after 2 hours 2 minutes, affecting Connex, Approval Tool and Connex API and 1 more, on May 9, 2025.
Check scanning for US cash payments is currently unavailable due to an issue at the scanning partner. We're working with them to pursue a resolution. The remainder of Connex functionality should be unaffected.
Affected components
Connex, Approval ToolConnex APIphibred.com applications
Update timeline
- investigating May 09, 2025, 07:30 PM UTC
Check scanning for US cash payments is currently unavailable due to an issue at the scanning partner. We're working with them to pursue a resolution. The remainder of Connex functionality should be unaffected.
- resolved May 09, 2025, 09:32 PM UTC
This incident has been resolved.
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