Connex incident

Connex Intermittent Payment Issues

Resolved after 7 hours 8 minutes, affecting Connex, Approval Tool and Connex API and 1 more, on November 26, 2025.

resolved Nov 26, 2025, 11:59 PM UTC

We are continuing to monitor. If any issues are identified please contact IT support.

Started
Nov 26, 2025, 04:50 PM UTC
Resolved
Nov 26, 2025, 11:59 PM UTC
Duration
7h 8m
Detected by Pingoru
Nov 26, 2025, 04:50 PM UTC

Affected components

Connex, Approval ToolConnex APIphibred.com applications

Update timeline

  1. investigating Nov 26, 2025, 04:50 PM UTC

    Some users are seeing intermittent issues with making payments across various systems: Connex, P.com and Loan Management. We are actively working on resolving the issue.

  2. resolved Nov 26, 2025, 11:59 PM UTC

    We are continuing to monitor. If any issues are identified please contact IT support.

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