ConnectWise incident

CPU Graph not showing up on Device Details Page

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on July 29, 2026 affecting RMM and x360Sync (All Regions), lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 03:58 PM UTC
Resolved
Jul 29, 2026, 05:03 PM UTC
Duration
1h 4m
Detected by Pingoru
Jul 29, 2026, 03:58 PM UTC

Affected components

RMMx360Sync (All Regions)

Update timeline

  1. investigating Jul 29, 2026, 03:58 PM UTC

    We are currently investigating reports of the CPU Graph not showing any data on the Device Details page.

  2. identified Jul 29, 2026, 04:20 PM UTC

    We have identified the issue and resolution is being implemented.

  3. monitoring Jul 29, 2026, 04:50 PM UTC

    The resolution has been implemented across all regions, and we are monitoring the changes.