ConnectWise experienced a minor incident on June 5, 2026 affecting x360Sync and x360Sync (North America), lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
x360Syncx360Sync (North America)
Update timeline
- investigating Jun 05, 2026, 04:35 PM UTC
We are currently investigating reports of syncing issues on x360Sync. We will follow up with more information soon.
- monitoring Jun 05, 2026, 04:43 PM UTC
A fix has been implemented to correct sync connection errors to syncedtool.com.
- monitoring Jun 05, 2026, 04:50 PM UTC
We believe the issue to be resolved and continue to monitor. We apologize for the inconvenience caused.