ConnectWise incident

Investigating - x360Recover slowness on IC Vaults

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on June 5, 2026 affecting x360Recover and x360Sync (All Regions), lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 01:40 PM UTC
Resolved
Jun 08, 2026, 07:09 PM UTC
Duration
3d 5h
Detected by Pingoru
Jun 05, 2026, 01:40 PM UTC

Affected components

x360Recoverx360Sync (All Regions)

Update timeline

  1. investigating Jun 05, 2026, 01:40 PM UTC

    We are currently investigating reports of slowness on Infinity Cloud Vaults. We will follow up with more information soon.

  2. monitoring Jun 05, 2026, 08:52 PM UTC

    The issue has been addressed and we are currently monitoring

  3. identified Jun 08, 2026, 04:40 PM UTC

    Some services might show intermittent and we are working on mitigating problem