ConnectWise incident

Investigating - ScreenConnect Cloud Degraded Performance

Minor Ongoing View vendor source →

ConnectWise is currently experiencing a minor incident affecting ScreenConnect and x360Sync (All Regions), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 11:07 AM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Jun 01, 2026, 11:07 AM UTC

Affected components

ScreenConnectx360Sync (All Regions)

Update timeline

  1. investigating Jun 01, 2026, 11:07 AM UTC

    We are investigating reports of negotiating message and unable to connect to devices for ScreenConnect cloud instances. Cloud Ops team is investigating.