ConnectWise incident

Microsoft Azure Multi Service degradation in West US 2 region

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 29, 2026 affecting Cloud Backup and Cloud Services Portal and 1 more component, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 09:31 AM UTC
Resolved
May 29, 2026, 04:59 PM UTC
Duration
7h 28m
Detected by Pingoru
May 29, 2026, 09:31 AM UTC

Affected components

Cloud BackupCloud Services PortalSaaS Security & Cloud Automationx360Sync (All Regions)

Update timeline

  1. monitoring May 29, 2026, 09:31 AM UTC

    Microsoft has reported an active Azure service degradation in the West US 2 region, attributed to a network infrastructure issue caused by a datacentre power event. This is impacting multiple Azure services, with partners currently experiencing issues specifically related to Partner Center access, command output generation and Help Center access. The degradation may result in increased latency, intermittent connectivity, and timeouts when accessing affected resources. Microsoft has identified the issue through monitoring alerts and is actively investigating and working on mitigation to restore impacted network components across dependent services. At this stage, mitigation efforts are in progress and customers may begin to see gradual recovery as these actions continue. Microsoft has indicated that further updates will be provided as the situation evolves. Our position: We are actively monitoring the incident and its impact on our platform and partners. We will continue to share updates in line with Microsoft’s communications as more information becomes available.