ConnectWise experienced a minor incident on May 28, 2026 affecting Reports and Dashboards and x360Sync (North America), lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Reports and Dashboardsx360Sync (North America)
Update timeline
- monitoring May 28, 2026, 02:00 AM UTC
We've identified an issue where BrightGauge domains began returning 504 Bad Gateway errors, also resulting in “We’re Sorry” errors. Our team has identified the issue and is actively monitoring the situation.
- monitoring May 28, 2026, 02:06 AM UTC
Our team has implemented a fix. We’re seeing signs of recovery and expect performance to return to normal shortly.