ConnectWise incident

Investigating - CWSSO Log-in Issues

Minor Ongoing View vendor source →

ConnectWise is currently experiencing a minor incident affecting SSO and x360Sync (North America), which began 2h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 03:14 PM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
May 21, 2026, 03:14 PM UTC

Affected components

SSOx360Sync (North America)

Update timeline

  1. investigating May 21, 2026, 03:14 PM UTC

    We are investigating reports of CWSSO log-in issues. We will continue to update you when more information becomes available.

  2. identified May 21, 2026, 03:54 PM UTC

    We are still investigating the issue and have identified that it is isolated to CW SSO login and SmileBack in North America.