ConnectWise incident

Monitoring - ScreenConnect Sign-in Errors

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 20, 2026 affecting ScreenConnect and x360Sync (All Regions), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 02:52 PM UTC
Resolved
May 20, 2026, 03:13 PM UTC
Duration
21m
Detected by Pingoru
May 20, 2026, 02:52 PM UTC

Affected components

ScreenConnectx360Sync (All Regions)

Update timeline

  1. monitoring May 20, 2026, 02:52 PM UTC

    We’re addressing an issue impacting sign-ins for ScreenConnect Cloud Account Administrators. Engineering has identified the root cause and is actively implementing a fix. Partners may experience intermittent latency or login disruptions for Cloud Account Administrators.