ConnectWise incident

Investigating - ASIO Last log-in and Restart details not visible

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 19, 2026 affecting Asio (ITS Portal) and x360Sync (All Regions), lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 03:36 PM UTC
Resolved
May 19, 2026, 08:57 PM UTC
Duration
5h 21m
Detected by Pingoru
May 19, 2026, 03:36 PM UTC

Affected components

Asio (ITS Portal)x360Sync (All Regions)

Update timeline

  1. investigating May 19, 2026, 03:36 PM UTC

    We are investigating reports of last logged-in user and last restart details not being visible to ASIO platform partners.