ConnectWise incident

Login failures for partner.axcient.com

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 16, 2026 affecting x360Portal and x360Sync (All Regions), lasting 3h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 05:06 PM UTC
Resolved
May 16, 2026, 08:06 PM UTC
Duration
3h
Detected by Pingoru
May 16, 2026, 05:06 PM UTC

Affected components

x360Portalx360Sync (All Regions)

Update timeline

  1. investigating May 16, 2026, 05:06 PM UTC

    Some partners are currently unable to login into the portal. Problem has been reproduced and is currently being investigated.