ConnectWise incident

V5 Agent Datasources are returning blank

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 15, 2026 affecting Reports and Dashboards and x360Sync (APAC), lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 12:55 AM UTC
Resolved
May 15, 2026, 03:01 AM UTC
Duration
2h 5m
Detected by Pingoru
May 15, 2026, 12:55 AM UTC

Affected components

Reports and Dashboardsx360Sync (APAC)

Update timeline

  1. investigating May 15, 2026, 12:55 AM UTC

    We are investigating reports of V5 Agent data sources returning blank. We will follow up with more information soon.