ConnectWise incident
Investigating - AWS incident potentially impacting NA Platform performance
ConnectWise is currently experiencing a minor incident affecting Asio (ITS Portal) and RMM and 1 more component, which began 1d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 01:56 AM UTC
We are investigating reports by our third party provider (AWS) of service degradation in a North American Availability Zone providing services leveraged by ConnectWise products. We are monitoring the services and evaluating performance impact, at this time services are operational, but delays could be seen if the incident is prolonged. We will update this as we continue to monitor with the provider.
- investigating May 08, 2026, 06:58 PM UTC
We are continuing to monitor for any significant impact to platform services and taking proactive mitigating actions if needed. The third-party provider (AWS) incident is still ongoing, so we will be keeping this status page update live until the provider has issued full resolution.