ConnectWise incident

Reports and Dashboards | 504 Errors - Accounts Not Loading

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 4, 2026 affecting Reports and Dashboards and x360Sync (North America), lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 02:13 PM UTC
Resolved
May 04, 2026, 02:44 PM UTC
Duration
31m
Detected by Pingoru
May 04, 2026, 02:13 PM UTC

Affected components

Reports and Dashboardsx360Sync (North America)

Update timeline

  1. investigating May 04, 2026, 02:13 PM UTC

    We are currently experiencing degraded performance affecting BrightGauge accounts in the North America region. Our team is actively investigating and will share updates as they become available.