Computop experienced a minor incident on October 7, 2026 affecting DCC, lasting 13h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 05:40 PM UTC
Dear Customer, We are currently experiencing a service degradation and are actively investigating the cause. Our technical teams are working to restore normal service as quickly as possible. We will keep you informed and provide further updates as soon as new information becomes available. Kind regards, Computop Client Implementation and Operations Always stay tuned - https://computop.statuspage.io ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 96050 Bamberg, GERMANY Phone: +49 951 980 0939 Email: [email protected] Web: www.computop.com Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder Bamberg Local Court: HRB 7006
- investigating Oct 07, 2026, 07:35 PM UTC
Dear Customer, We continue to investigate the service degradation and will provide further updates as soon as additional information becomes available. Kind regards, Computop Client Implementation and Operations Always stay tuned - https://computop.statuspage.io ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 96050 Bamberg, GERMANY Phone: +49 951 980 0939 Email: [email protected] Web: www.computop.com Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder Bamberg Local Court: HRB 7006
- resolved Oct 08, 2026, 06:54 AM UTC
This incident has been resolved.