Compass Education incident

Identified performance issues

Major

Resolved after 11 minutes, affecting Compass - Availability Group - ME1PD07 (Authentication Services) and Compass - Availability Group - ME1PD08 (Authentication Services) and 1 more, on August 25, 2026.

monitoring Aug 25, 2026, 11:25 PM UTC

We implemented a fix and are currently monitoring the result.

Started: Aug 25, 2026, 11:23 PM UTC
Resolved: Aug 25, 2026, 11:35 PM UTC
Duration: 11m
Detected by Pingoru: Aug 25, 2026, 11:23 PM UTC

Affected components

Compass - Availability Group - ME1PD07 (Authentication Services)Compass - Availability Group - ME1PD08 (Authentication Services)Compass - Availability Group - ME1PD10 (Authentication Services)Compass - Availability Group - ME1PD11 (Authentication Services )Compass - Availability Group - ME1PD12 (Authentication Services )Compass - Availability Group - ME1PD13 (Authentication Services )Compass - Availability Group - ME1PD14 (Authentication Services)Compass - Availability Group - ME1PD15 (Authentication Services)Compass - Availability Group - WA1PD01 (Authentication Services )

Update timeline

investigating Aug 25, 2026, 11:23 PM UTC

We are currently investigating this incident.
identified Aug 25, 2026, 11:23 PM UTC

We are continuing to work on a fix for this incident.
monitoring Aug 25, 2026, 11:25 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Aug 25, 2026, 11:35 PM UTC

This incident has been resolved.

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