Compass Education incident

Identified performance issues

Major Resolved

Compass Education experienced a major incident on August 25, 2026 affecting Compass - Availability Group - ME1PD07 (Authentication Services) and Compass - Availability Group - ME1PD08 (Authentication Services) and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 11:23 PM UTC
Resolved
Aug 25, 2026, 11:35 PM UTC
Duration
11m
Detected by Pingoru
Aug 25, 2026, 11:23 PM UTC

Affected components

Compass - Availability Group - ME1PD07 (Authentication Services)Compass - Availability Group - ME1PD08 (Authentication Services)Compass - Availability Group - ME1PD10 (Authentication Services)Compass - Availability Group - ME1PD11 (Authentication Services )Compass - Availability Group - ME1PD12 (Authentication Services )Compass - Availability Group - ME1PD13 (Authentication Services )Compass - Availability Group - ME1PD14 (Authentication Services)Compass - Availability Group - ME1PD15 (Authentication Services)Compass - Availability Group - WA1PD01 (Authentication Services )

Update timeline

  1. investigating Aug 25, 2026, 11:23 PM UTC

    We are currently investigating this incident.

  2. identified Aug 25, 2026, 11:23 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Aug 25, 2026, 11:25 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Aug 25, 2026, 11:35 PM UTC

    This incident has been resolved.