Compass Education Outage History

Compass Education is up right now

Compass Education had 3 outages in the last 2 years totaling 2h 56m of downtime — averaging 0.1 incidents per month.

There were 3 Compass Education outages since April 21, 2026 totaling 2h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.compass.education

Major June 3, 2026

Identified performance issues

Detected by Pingoru
Jun 03, 2026, 11:11 PM UTC
Resolved
Jun 03, 2026, 11:45 PM UTC
Duration
33m
Affected: Compass - Availability Group - ME1PD01 (School Portals)Compass - Availability Group - ME1PD02 (School Portals)Compass - Availability Group - ME1PD01 (Communication Services)Compass - Availability Group - ME1PD01 (Authentication Services)Compass - Availability Group - ME1PD02 (Communication Services)Compass - Availability Group - ME1PD03 (School Portals)Compass - Availability Group - ME1PD07 (School Portals)Compass - Availability Group - ME1PD01 (Data Import Services)Compass - Availability Group - ME1PD02 (Authentication Services)Compass - Availability Group - ME1PD03 (Communication Services)Compass - Availability Group - ME1PD08 (School Portals)Compass - Availability Group - ME1PD07 (Communication Services)Compass - Availability Group - ME1PD02 (Data Import Services)Compass - Availability Group - ME1PD03 (Authentication Services)Compass - Availability Group - ME1PD08 (Communication Services)Compass - Availability Group - ME1PD03 (Data Import Services)Compass - Availability Group - ME1PD07 (Data Import Services)Compass - Availability Group - ME1PD10 (School Portals)Compass - Availability Group - ME1PD08 (Data Import Services)Compass - Availability Group - ME1PD10 (Communication Services)Compass - Availability Group - ME1PD07 (Authentication Services)Compass - Availability Group - ME1PD11 (School Portals )Compass - Availability Group - ME1PD12 (School Portals)Compass - Availability Group - ME1PD10 (Data Import Services)Compass - Availability Group - ME1PD11 (Communication Services )Compass - Availability Group - ME1PD08 (Authentication Services)Compass - Availability Group - ME1PD12 (Communication Services)Compass - Availability Group - ME1PD10 (Authentication Services)Compass - Availability Group - ME1PD11 (Data Import Services )Compass - Availability Group - ME1PD13 (School Portals)Compass - Availability Group - ME1PD11 (Authentication Services )Compass - Availability Group - ME1PD13 (Communication Services )Compass - Availability Group - ME1PD14 (School Portals)Compass - Availability Group - ME1PD12 (Data Import Services)Compass - Availability Group - ME1PD12 (Authentication Services )Compass - Availability Group - ME1PD13 (Data Import Services)Compass - Availability Group - ME1PD14 (Communication Services)Compass - Availability Group - ME1PD13 (Authentication Services )Compass - Availability Group - ME1PD14 (Data Import Services)Compass - Availability Group - ME1PD14 (Authentication Services)
Timeline · 2 updates
  1. investigating Jun 03, 2026, 11:11 PM UTC

    We are currently investigating this incident.

  2. resolved Jun 03, 2026, 11:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2026

Portal Issues impacting multiple PODs

Detected by Pingoru
May 20, 2026, 10:59 PM UTC
Resolved
May 20, 2026, 11:09 PM UTC
Duration
10m
Affected: Supporting Services (Payment Services)Supporting Services (Kiosk Services)Compass - Availability Group - BN1 (School Portals)Supporting Services (Compass Website)Compass - Availability Group - BN1 (Communication Services)Supporting Services (CompassPay )Compass - Availability Group - BN1 (Authentication Services)Supporting Services (Phone Support )Compass - Availability Group - BN1 (Data Import Services)Compass - Availability Group - ME1PD01 (School Portals)Compass - Availability Group - ME1PD02 (School Portals)Supporting Services (Email Support )Compass - Availability Group - ME1PD01 (Communication Services)Compass - Availability Group - ME1PD01 (Authentication Services)Compass - Availability Group - ME1PD02 (Communication Services)Compass - Availability Group - ME1PD03 (School Portals)Supporting Services (LiveChat )Compass - Availability Group - ME1PD07 (School Portals)Compass - Availability Group - ME1PD01 (Data Import Services)Compass - Availability Group - ME1PD02 (Authentication Services)Compass - Availability Group - ME1PD03 (Communication Services)Compass - Availability Group - ME1PD08 (School Portals)Compass - Availability Group - ME1PD07 (Communication Services)Compass - Availability Group - ME1PD02 (Data Import Services)Compass - Availability Group - ME1PD03 (Authentication Services)Compass - Availability Group - ME1PD08 (Communication Services)Compass - Availability Group - ME1PD03 (Data Import Services)Compass - Availability Group - ME1PD07 (Data Import Services)Compass - Availability Group - ME1PD10 (School Portals)Compass - Availability Group - ME1PD08 (Data Import Services)Compass - Availability Group - ME1PD10 (Communication Services)Compass - Availability Group - ME1PD07 (Authentication Services)Compass - Availability Group - ME1PD11 (School Portals )Compass - Availability Group - ME1PD12 (School Portals)Compass - Availability Group - ME1PD10 (Data Import Services)Compass - Availability Group - ME1PD11 (Communication Services )Compass - Availability Group - ME1PD08 (Authentication Services)Compass - Availability Group - ME1PD12 (Communication Services)Compass - Availability Group - ME1PD10 (Authentication Services)Compass - Availability Group - ME1PD11 (Data Import Services )Compass - Availability Group - ME1PD13 (School Portals)Compass - Availability Group - ME1PD11 (Authentication Services )Compass - Availability Group - ME1PD13 (Communication Services )Compass - Availability Group - ME1PD14 (School Portals)Compass - Availability Group - ME1PD12 (Data Import Services)Compass - Availability Group - ME1PD12 (Authentication Services )Compass - Availability Group - ME1PD13 (Data Import Services)Compass - Availability Group - ME1PD14 (Communication Services)Compass - Availability Group - ME1PD13 (Authentication Services )Compass - Availability Group - ME1PD14 (Data Import Services)Compass - Availability Group - ME1PD14 (Authentication Services)
Timeline · 3 updates
  1. investigating May 20, 2026, 10:59 PM UTC

    We are currently investigating this incident.

  2. resolved May 20, 2026, 11:09 PM UTC

    This incident has been resolved.

  3. resolved May 21, 2026, 12:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Chat: Performance Delays

Detected by Pingoru
Apr 21, 2026, 11:43 PM UTC
Resolved
Apr 22, 2026, 01:56 AM UTC
Duration
2h 12m
Affected: Supporting Services (LiveChat )
Timeline · 3 updates
  1. investigating Apr 21, 2026, 11:43 PM UTC

    We are currently investigating this incident. Please note that we are experiencing a high volume of contact, delays are expected.

  2. identified Apr 22, 2026, 12:15 AM UTC

    The upstream provider is currently working to resolve this issue. Thank you for your patience and understanding, please see their status page here -

  3. resolved Apr 22, 2026, 01:56 AM UTC

    This incident has been resolved by the Intercom team.

Read the full incident report →