Compass Education incident

Identified performance issues

Major

Resolved after 9 minutes, affecting Compass - Availability Group - ME1PD07 (School Portals) and Compass - Availability Group - ME1PD08 (School Portals) and 1 more, on October 1, 2026.

investigating Oct 01, 2026, 02:15 AM UTC

We are currently investigating this incident.

Started
Oct 01, 2026, 02:15 AM UTC
Resolved
Oct 01, 2026, 02:25 AM UTC
Duration
9m
Detected by Pingoru
Oct 01, 2026, 02:15 AM UTC

Affected components

Compass - Availability Group - ME1PD07 (School Portals)Compass - Availability Group - ME1PD08 (School Portals)Compass - Availability Group - ME1PD07 (Communication Services)Compass - Availability Group - ME1PD08 (Communication Services)Compass - Availability Group - ME1PD07 (Data Import Services)Compass - Availability Group - ME1PD10 (School Portals)Compass - Availability Group - ME1PD08 (Data Import Services)Compass - Availability Group - ME1PD10 (Communication Services)Compass - Availability Group - ME1PD07 (Authentication Services)Compass - Availability Group - ME1PD11 (School Portals )

Update timeline

  1. investigating Oct 01, 2026, 02:15 AM UTC

    We are currently investigating this incident.

  2. resolved Oct 01, 2026, 02:25 AM UTC

    This incident has been resolved.

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