Compass Education incident

Identified performance issues

Minor

Resolved after 17 minutes, affecting Compass - Availability Group - MEGPD02 (School Portals) and Compass - Availability Group - MEGPD02 (Communication Services) and 1 more, on August 2, 2026.

monitoring Aug 03, 2026, 12:05 AM UTC

We implemented a fix and are currently monitoring the result.

Started: Aug 02, 2026, 11:47 PM UTC
Resolved: Aug 03, 2026, 12:05 AM UTC
Duration: 17m
Detected by Pingoru: Aug 02, 2026, 11:47 PM UTC

Affected components

Compass - Availability Group - MEGPD02 (School Portals)Compass - Availability Group - MEGPD02 (Communication Services)Compass - Availability Group - MEGPD02 (Data Import Services)Compass - Availability Group - MEGPD02 (Authentication Services)

Update timeline

investigating Aug 02, 2026, 11:47 PM UTC

We are currently investigating this incident.
identified Aug 03, 2026, 12:04 AM UTC

We are continuing to work on a fix for this incident.
monitoring Aug 03, 2026, 12:05 AM UTC

We implemented a fix and are currently monitoring the result.
resolved Aug 03, 2026, 12:05 AM UTC

This incident has been resolved.

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