Compass Education incident
Chat: Performance Delays
Notice Resolved
Affected components
Supporting Services (LiveChat )
Update timeline
- investigating Apr 21, 2026, 11:43 PM UTC
We are currently investigating this incident. Please note that we are experiencing a high volume of contact, delays are expected.
- identified Apr 22, 2026, 12:15 AM UTC
The upstream provider is currently working to resolve this issue. Thank you for your patience and understanding, please see their status page here -
- resolved Apr 22, 2026, 01:56 AM UTC
This incident has been resolved by the Intercom team.
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