Compass Education incident

Identified performance issues

Major Resolved

Compass Education experienced a major incident on June 3, 2026 affecting Compass - Availability Group - ME1PD01 (School Portals) and Compass - Availability Group - ME1PD02 (School Portals) and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 11:11 PM UTC
Resolved
Jun 03, 2026, 11:45 PM UTC
Duration
33m
Detected by Pingoru
Jun 03, 2026, 11:11 PM UTC

Affected components

Compass - Availability Group - ME1PD01 (School Portals)Compass - Availability Group - ME1PD02 (School Portals)Compass - Availability Group - ME1PD01 (Communication Services)Compass - Availability Group - ME1PD01 (Authentication Services)Compass - Availability Group - ME1PD02 (Communication Services)Compass - Availability Group - ME1PD03 (School Portals)Compass - Availability Group - ME1PD07 (School Portals)Compass - Availability Group - ME1PD01 (Data Import Services)Compass - Availability Group - ME1PD02 (Authentication Services)Compass - Availability Group - ME1PD03 (Communication Services)

Update timeline

  1. investigating Jun 03, 2026, 11:11 PM UTC

    We are currently investigating this incident.

  2. resolved Jun 03, 2026, 11:45 PM UTC

    This incident has been resolved.